Route Overview
Explore our handpicked top travel destinations and embark on an unforgettable journey.
🗺️Center Line
- City Wall
- Shaanxi History Museum
- Big Wild Goose Pagoda
- Bell and Drum Tower && Muslim Quarter
- Tang Paradise
🗺️Independent Travel
- Cultural Route: Terracotta Warriors && City Wall && Shaanxi History Museum && Big Wild Goose Pagoda
- Natural Route: Lishan Scenic Area && Mount Hua && Hukou Waterfall
- Performance Route
Meet Our Professional Guides
Lisa
Licensed tour guide,and the founder of Xiantour Store.
A city walks lover,guide you to explore Xi'an's history,savor local cuisine,and discover hidden stories
Emily
Born and raised in Xi'an, graduated from Xi'an International Studies University.
A licensed English tour guide, and a dedicated gourmet enthusiast,take you through every street and alley to discover hidden food gems and stories behind them
Grace
A senior tour guide based in Xi'an,equipped with solid knowledge of history and professional explanation
A life lover and well-versed in authentic local snacks hidden in old streets
David
A Senior Chauffeur, always “ten two on the wheel, eyes in front”.
No accidents on 15 years record, reliable and responsible.
Just sit back, relax, leave all traffic troubles to him,and enjoy a stress-free ride!
Experience Xi'an
with a Local Friend
We provide high-end private custom travel services to create unique
travel memories for you. From selected destinations to exclusive
guides, every detail is carefully arranged for you.
Five Simple Steps to Start Your Perfect Journey
Ready to Start Your Perfect Journey?
Contact our travel advisor and let us customize an exclusive travel plan for you. First booking enjoys 10% discount, and there is a chance to get free airport transfer service.
About Us
Xian Tour is operated by Hong Kong Dynamic Digital Tech co. Limited.BRN:78355592. Our founder, along with a team of Xi’an travel experts, has been a trailblazer in tourism for more than two decades. We are committed to providing high-end, customized Xi’an tours.
Why travel with us?
Unforgettable travel experiences No matter where your travels take you, XT offers the best way to connect with your destination. Make memories all over the Xi’an city with our locally-vetted, expertly-curated experiences. From must-see iconic attractions to unexpected under-the-radar gems, we have something for everyone.
Learn MoreCustomer Testimonials
How Our Works
Contact Our Travel Advisor
Contact our travel advisor via WhatsApp or online form, and tell us your tvelneeds, preferences and budget. Our professional advisor will contact you within 24hours.
Customize Your Exclusive Itinerary
According to your needs, our travel advisor will tailor a detailed travel ttinerary arrangement,
accommodation recommendations, transportationmethods and special experiences
Confirm and Pay for Booking
After confirming the itinerary, you can make the booking payment through oment system. We support
multiple payment methods to ensure yourtransaction is safe and convenient.You can reserve now and pay later.Keep your travel plans flexible.
Enjoy Your Perfect Journey
Before departure, we will provide a detailed travel guide and contact infoyour trip, our 24/7
emergency support team is ready to assist you at any timeto ensureyour journey is smooth and enjoyable
Free cancellation
Cancel up to 24 hours in advance for a full refund
Frequently Asked Questions
You can book an activity online or in the xiantour shop and you'll receive your booking confirmation by email. Here's how:
1.Find an activity, select the number and type of participants, a date, and a language (if applicable)
2.Choose an option and starting time (if applicable)
3.Enter your personal details
4.Select a payment method and complete your purchase
Once your booking is confirmed, you'll receive a voucher in your email and/or directly in the shopify account. For certain attractions, we'll send you the activity provider's ticket instead
There are some activities for which vouchers become available 24 hours before the activity begins. Your confirmation email will always include your booking details, and standard reschedule and cancellation policies still apply.
Your voucher is the pass to access your activity. It includes:
1.Booking Details: the date, time, and location where your activity starts (pickup or meeting point)
2.What to Bring: a list of items you should bring along to enjoy your activity or what to leave home
3.Cancellation Policy: information on how to cancel or reschedule your booking, if necessary You'll also find your booking reference on the voucher, which are needed if you want to cancel or reschedule. If you have any questions or need help with your booking,please contact us with email.
1.During Booking
When you book an activity that includes the option for a pickup, you'll either be asked to specify your pickup location or you can choose from a list of locations provided. Depending on how that activity operates, provide your address or select the location that works best for you.
2.After Booking
If you didn't specify your pickup location during booking or wish to change it later, it’s easy to update. After your booking is complete, we'll send you an email . You can reply your pickup address.
If you have any questions about the pickup process or need further assistance, please reach out directly to the activity provider. You can find their contact information on your voucher.
If you do not see the driver or guide, please check the following:
1.Ensure that you're at the correct meeting point or pickup location at the right time - this information can be found on your voucher in your confirmation email
2.Check the phone number and email address you provided when booking to see if the activity provider has tried to contact you
If you're still unable to locate your driver or guide, please call the activity provider. The phone number is under their name on your voucher. If the activity provider doesn't respond, please contact us and we'll try to assist you.
For certain experiences, the activity provider requires information from you prior to your arrival. This can include dietary needs, age, or a hotel address.Please contact the activity provider directly if you need to update participant information. Their contact details can be found on your voucher.
Once your booking is confirmed, you'll have access to the activity provider's contact information - directly via phone or email. This information will be on your voucher.
Please note that the activity provider's temporary email address expires 7 days after your activity. If you still need assistance after that, please contact us.
1.Cancellation within the activity’s cancellation policy
You can cancel your booking from the shopify store.If you cancel your booking within the cancellation policy, your refund will be automatically processed via the same payment method you used to book the activity. You should see it in your account within 3-5 business days.
2.Cancellation outside the activity’s cancellation policy
If you request a cancellation after the activity’s cancellation policy has passed, refund requests are considered on a case-by-case basis at our discretion. We’ll review the details you provide and let you know whether a refund is possible. A refund cannot be guaranteed. We consider the circumstances and any supporting documents. Clear evidence can help us assess your request more quickly.
3.Requests we typically can’t refund
Missed activities due to late or canceled flights or trains, traffic jams, road closures, or similar disruptions. In these cases, please contact your airline, transport provider, or travel insurance for possible compensation.
Booking mistakes reported after the activity has started.
4.Activity didn’t go as planned
If the activity you booked didn’t go as expected or you’re unhappy with your experience, please tell us what happened. We review each refund request individually.
5.Activity provider cancellations
In the unlikely event that the activity provider needs to cancel your booking, you may be entitled to a full refund. If you've received a cancellation confirmation email from us, your refund will be automatically processed via the same payment method you used to book the activity. You should see it in your account within 3-5 business days.
If the activity provider has informed you directly about the cancellation and you have not received a cancellation confirmation email from us, please contact us.
6.When requesting a refund
Please provide a clear explanation and attach any supporting documents, such as screenshots of messages with the activity provider, call logs, photos, and receipts for any additional costs related to the issue, so we can review your request as quickly as possible.
Have other questions? Our travel advisor will be happy to answer them for you
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